Return & Refund Policy

At Warda Petals, customer satisfaction is important to us. Due to the perishable nature of flowers and customized gift items, our return and refund policy is outlined below.

1. No Returns Policy

Flowers, plants, and perishable products are non-returnable once delivered. This ensures freshness and quality for all our customers.

2. Refund Eligibility

Refunds or replacements may be considered only under the following circumstances:

• Damaged flowers or products at the time of delivery
• Wrong item delivered
• Order not delivered due to our fault

3. Non-Refundable Situations

• Incorrect delivery details provided by the customer
• Recipient not available at delivery time
• Minor variations in flowers due to seasonal availability
• Personal preference or change of mind

4. Cancellation Policy

Once an order has been confirmed and processed, it cannot be cancelled or refunded.

5. Refund Process

• Approved refunds will be processed to the original payment method
• Refund processing time may take 7–14 business days
• Shipping and handling fees are non-refundable

6. Same-Day & Scheduled Delivery

Orders placed for same-day or time-specific delivery are final once confirmed and are not eligible for cancellation or refund.

7. Contact Us

If you experience an issue with your order, please contact us immediately:

Warda Petals
Website: https://wardapetals.com